To what extent should society embrace and encourage the widespread use of automation?

use of automation

A new technological revolution is upon us, with ever-expanding research bringing us closer to the day where humans will be rendered obsolete in numerous workplaces that are currently run by humans, and in some sense has already accomplished that in certain areas. This new technology will bring forth what has been dubbed the “Fourth Industrial Revolution”, where much like the textile industry in the nineteenth century, our manufacturing capabilities will skyrocket to unprecedented heights. This change is within the foreseeable future and has led many to question whether we as a species can handle such dramatic changes, or if the implications of such a revolution are worth the increase in productivity that we might have, thus approaching the situation with caution or outright baulking at the thought. While this revolution that is automation will not leave everyone happy, I believe that we as a society should embrace the use of automation with open arms and spread it as far and wide as possible, for we as a species have gotten to where we are now through advancing our technologies, and we too shall see a net benefit from pushing our efficiency beyond the capacity of what we have now.

With that being said, I understand that not everyone will see automation in a positive light, for there are tradeoffs to efficiency. Take for example the argument that an increase in automation would lead to the loss of jobs, as machines that are automation would lead to the loss of jobs, as machines that are able to manufacture products more efficiently and at a lower price are sure to displace their human counterparts. Companies care greatly about their bottom line and are willing to trim down the number of employees that they have in favour of machines that can do the same menial tasks, machines which never need rest, never have the need for a salary, and machines which do not have labour unions to fight for better working conditions for them at the expense of the company. Workers may then be retrenched and unable to find new occupations fitting their previous wages, especially when they do not have the qualifications that higher-paying jobs require, nor would they have the means to attain these qualifications easily. Take the coal industry in the United States of America, where despite the President’s claim that there is a war on coal with climate change regulations clamping down on jobs, coal production remained relatively stable in the past decade albeit decreasing slightly, even as the number of employees in the industry dwindles at a steep rate. This seemingly odd contradiction is due to automation allowing for coal to be extracted more easily by machine, and thus have been needed to retrieve the same amount of coal. These coal workers having a little qualification in other fields can then only sit around unemployed as they live on meagre welfare benefits, leaving them disgruntled and more open to making questionable choices in electing people to power. Hence, as automation can lead to a loss of jobs and in turn a lowering in quality of life for some, I cannot say that automation can come without fault.

Proponents of obstructing automation will also argue that expanding the use of automation can have harmful effects on those who cannot afford such machines. While automation is able to make manufacturing more efficient and cost-effective, such machines may carry with them hefty price tags, costs which a manufacturer can only recover their investment from if they produce massive quantities of goods with said machines. Small and medium enterprises which do not produce goods on a large scale would thus be unable to afford such automation, leaving only large corporations with the revenue to afford such machinery given their larger scale, thus giving them the competitive edge in manufacturing goods. By owning these machines, large corporations can produce and sell their goods at a price which small and medium enterprises cannot sustain, and may, in turn, use this power to force smaller companies out of the market by selling their goods at a far lower price, a term called ‘predatory pricing’, as smaller companies will lose out greatly on sales, eventually giving the large corporations a monopoly over their market and will give them the ability to exploit this as they please. As embracing automation may give an unfair advantage to certain corporations that can ultimately give them great power and leverage over their market, one would be justified in their scepticism of accepting automation.

Despite all the negatives that may be associated with automation, I believe that automation can bring about many positives that outweigh these, with one upside being that efficiency will be dramatically increased. Where it would have taken twenty people to man twenty counters at a grocery such as Fairprice in Singapore, you now only need five employees to man the same number of counters, which is all thanks to automation. This applies to many other industries as well, where manufacturing and assembly lines filled with people would now have machines and robots instead, inserting each piece of a good with extreme precision and clockwork timing. To implement automation would cut down costs drastically as goods and products can be made with the purpose of doing one role, much like a human would usually do, but with more consistency, as they never grow weary as they work. Such efficiency can lead to higher quality goods for consumers and at a lower cost, allowing us as a society to enjoy a better quality of life. As such, given that we have the chance to allow more people to have access to higher quality goods as they become cheaper and are more likely within the means of lower-income groups, we should embrace automation to give us such a future.

Moreover, with automation, no humans are involved in the work, or if they are, they are able to work on the sidelines. This can allow a workplace to be far safer, as it would be machines that are put at the front lines rather than the worker. Workers enjoy better safety as, in an automated environment, their interaction with the products is minimal and most people would play a role more in line of supervising the automation line, reducing the need to move heavy objects or move products to machinery which can seriously harm someone if they are not careful, and prevent exposure to dangerous substances. Workplace accidents are virtually nonexistent at Amazon warehouses, despite them being a shipping and cargo delivery company that would naturally involve moving heavy containers. Such a feat is achieved by their use of automated robots which can zip across the warehouse floor, moving crates exactly where they need to go, and operating like a well-oiled machine with other units to ensure that not a single collision will occur. Should an unexpected situation arise whereby a heavy object falls, only the poor robot will be crushed by the crate, as no human would directly work with the cargo. Such an environment for a workplace would be excellent, as no person should be exposed to the potential danger when it is avoidable, especially when their livelihoods depend on their health. Hence, I believe that society should push for the widespread use of automation in various workplaces, so as to make the working environment a safer place for all.

Finally, automation should be expanded in its use as it allows society to plan ahead for the future potential of technological developments or other needs rather than to stagnate with the same inefficient jobs where technology could do the same work in a better way. As manufacturing jobs are phased out and replaced by machines, demand for workers in such a sector would fall, indicating to the children of today and the workers of tomorrow that this industry is no longer viable and that they should look elsewhere and attain the qualifications for those jobs which have potential in the future. Much like how the electronic fridge rendered ice carvers obsolete, automation will more effectively produce our goods and render manufacturing line jobs obsolete. This can encourage people to look towards other industries with less attention that cannot be replaced by automation and develop them, such as computer sciences and healthcare services which require a human touch. By displacing future job openings in sectors which depend on mindless menial work, our youth may instead look to other opportunities and thus increase the number of people working in other sectors, so that we as a society can be more efficient in developing other aspects of discovery, so that we may expand at an even greater rate than before. Hence, with automation forcing youth to disperse to other industries to allow these industries to have more manpower and more minds at work, I believe that these industries may also grow as a result, even if they are not directly affected by automation. Therefore, we as a society should accept with open arms the future that automation may bring us, and do our best to spread its influence.

Humans do not simply stagnate, for it is in our nature to expand on what we already have. From the coal engine to the internet, to automation, it is only right that we advance ourselves further so that we may all live better lives. Hence, society should embrace automation to maximize its capabilities.